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Customized Services and Contract Logistics
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HGC Heisen Services
Customized Services and Contract Logistics

Leveraging Haishin Overseas Warehouse's global network of 2.6 million square meters and 16 years of operational experience, integrating high-quality pickup, trunk, customs, warehouse, and delivery resources, we provide clients with "space-guaranteed" customized services and contract logistics services equivalent to managed services. We support multi-scenario, multi-category, customized one-stop solutions, meeting clients' personalized needs for overseas warehousing and logistics at a customized level, helping clients build flexible, reliable, and agile supply chains.

Needs Assessment

Business development managers conduct initial consultations with clients to understand their product attributes, volume, and logistics needs.

Solution Customization

Based on client needs, we assemble internal teams from warehousing, products, channels, and overseas warehouses to develop solutions covering inbound, storage, distribution, and systems.

Communication & Refinement

Efficiently deliver the solution to the client and further refine it based on their feedback and latest requirements.

Project Implementation

After the client finalizes the solution, we coordinate with overseas warehouses to arrange manpower and resources, such as equipment procurement, team formation, warehouse area clearing, and warehouse renovation.

Additional Needs

Based on new requirements that arise during implementation, we develop customized projects or combination solutions to address client needs.

Official Operation

The warehouse commences daily operations, with performance metrics including shelving timeliness, inventory accuracy, dispatch timeliness, and customer complaint rate, to support client business growth.


Service Scope

Customer-centric, one customized solution per client. Based on client product attributes and logistics needs, we provide customized services at each node of the cross-border logistics "end-to-end" journey, optimize resource combinations, offer customized supporting services, helping clients achieve business growth, cost reduction, efficiency improvement, and enhanced supply chain competitiveness in global expansion.

Applicable Categories

Serving B2B2C clients including cross-border e-commerce platform sellers, brand owners, independent websites, factories, integrated manufacturing and trading companies, offline supermarket stores, and distributor warehouses.



Service Advantages

Customized Service

● Scenario-based solutions with more professional processes.

Customized Service

● Independent monitoring system and operations team, dedicated customer service team, ensuring more efficient and reliable service.

Customized Service

● Locked warehouse capacity, reserving more flexibility for business growth.

Contract Logistics

● 16 years of overseas infrastructure experience, accumulated database of overseas warehousing and distribution infrastructure and risk mitigation models, local teams + supplier networks efficiently supporting agile delivery.

Contract Logistics

● Local talent matrix + multi-tier reserves of core suppliers, experienced supply chain teams providing end-to-end planning.

Contract Logistics

● Diverse and flexible business cooperation models, adapting to the needs of enterprises at all stages of their global expansion journey.

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